FAQs

At our factory in Maine, we manufacture waxed polyester hand sewing thread. We offer the thread in two constructions – braided and twisted. 

Picking the right color and size can be tricky - for that reason, we offer complimentary samples. For the twisted waxed cord, braided waxed cord, and polished cotton cord, we offer sample cards that include small pieces of every color and size we offer. For all sample requests, email jennifer@mainethread.com.

Wholesale Program

Our website is exclusively for retail sales. We do, however, have wholesale programs for various product categories when volume requirements are met. If you’re interested in information about our wholesale programs and requirements, please contact us during business hours at (207) 784-7770 or email jennifer@mainethread.com

Buying in Bulk

We are able to manufacture large tubes of twisted waxed cord and braided waxed cord to be sold by the pound. For pricing information or to order, please contact us during business hours at (207) 784-7770 or email jennifer@mainethread.com

While any of our sizes are strong enough to stitch a wallet with, the most popular sizes for small leather projects are .035” and .040”. The choice comes down to aesthetics.

We recommend the following thread and needle pairings for our waxed polyester cord:

Thread Size (Needle Size)

.020” (517-3)

.030” (517-2)

.035” (517-1)

.040” (517-0)

.045” (517-00)

.050” (517-000)

We do not. At our factory we manufacture waxed braided and twisted cords. The cotton cord an imported product that we carry.

We are always happy and available to chat. We’re open 7:00AM to 3:30PM EST and can be reached via email, Instagram DM, or by phone at 207-784-7770.

Orders can be placed online, by phone, or via email. Whatever works best for you!

For most products on our site, we will ship same day. If we don’t have something in stock, we try to get it made up quickly so orders ship within a couple days at most. When your order ships, you’ll get an email confirming the details and be provided with tracking information. 

Most packages are sent via USPS, either First Class or Priority depending on the weight of the package. We can also send through other carriers such as UPS when selected.

Yes, when your order totals $50 or more and is being sent to a USA address, we offer free shipping. To take advantage of this offer, select "Economy" shipping at checkout. When you select this option you cannot request a particular carrier -- we choose the most economical shipping option.

As long as your product is in “like-new” condition, we accept returns. To initiate a return, reach out to us via email or phone and we’ll get you instructions to return your items and receive a refund for product charges.

If your package hasn’t arrived as expected, we’d ask you first reach out to the carrier. If that fails, please reach out to us and we’ll come to a resolution.